1. Introduction
At The Laundry Room, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or use our services.By using our website or providing your information to us, you agree to the terms outlined in this policy.
2. Information We Collect
We may collect the following types of information:
Personal details: such as your name, phone number, email address, and delivery address.
Service details: including information about the laundry, dry cleaning, or other services you request.
Payment information: if applicable, when you make a purchase or payment.
Website usage data: such as IP address, browser type, and pages visited (used only for analytics and improving our website).
3. How We Use Your Information
We use your information to:
Provide our laundry, dry cleaning, and delivery services.
Arrange collection and delivery appointments.Respond to enquiries and provide customer support.
Send service updates or confirmations related to your orders.
Improve our website and customer experience.
We do
not sell, rent, or share your personal information with third parties for marketing purposes.
4. Storing and Protecting Your Data
Your information is stored securely and only accessible by authorised staff.
We use reasonable physical, electronic, and administrative measures to protect your data against loss, misuse, or unauthorised access.
5. Sharing Information
We may share limited personal information with trusted third-party service providers who help us operate our business — such as payment processors or delivery partners — but only where necessary to fulfil your order.
All third parties are required to keep your data secure and to use it only for the purpose of providing the agreed service.
6. Your Rights
You have the right to:
Access the personal data we hold about you.
Request corrections to inaccurate or incomplete data.
Request that we delete your data when it’s no longer needed.
Withdraw consent for us to contact you at any time.If you wish to exercise any of these rights, please contact us using the details below.
7. Cookies
Our website may use
cookies to improve functionality and analyse website traffic. You can choose to disable cookies in your browser settings if you prefer not to share this information.
8. How Long We Keep Your Information
We only keep your personal data for as long as necessary to provide our services and meet legal or accounting obligations. After this, it will be securely deleted.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website.
10. Contact Us
If you have any questions about how we handle your personal information, or if you’d like to make a data request, please contact us at:📧
laundryroom.lr@gmail.com
